Privacy Policy
Last updated: January 2025
1. Introduction
Sadlergates Catering ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our website or order our services.
By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, delivery address and order details when you place an order or request a quote.
We also collect limited technical data such as your IP address and browsing activity to help us improve our website.
3. How We Use Your Information
We use your information to process and deliver your orders, respond to enquiries, send order confirmations, and — where you have agreed — to send you occasional offers and updates.
We will never sell your personal information to third parties.
4. Data Storage & Security
Your data is stored securely and access is restricted to staff who need it to fulfil your order. We retain personal data only for as long as necessary to provide our services and meet legal obligations.
5. Cookies
Our website uses cookies to improve your browsing experience and understand how the site is used. You can control cookies through your browser settings.
6. Your Rights
You have the right to access, correct or request deletion of your personal data at any time. To exercise these rights, please contact us using the details below.
Questions about this policy? Contact us at info@sadlergates.co.uk or call 0115 647 6903.